The rules for using EntityReach’s company research, account planning and integrations.
EntityReach is operated by Global Data Intelligence Limited, registered in England and Wales (company number 09410808). Registered office: Artisans’ House, 7 Queensbridge, Northampton, Northamptonshire, NN4 7BF, United Kingdom. These terms apply to business use of EntityReach. You must be authorised to use the service for your organisation. An executed order form or service agreement takes priority where it expressly conflicts with these terms.
Use accurate account details, protect your credentials and give workspace access only to authorised colleagues. You are responsible for content you enter and the authority to use it. Do not share API keys, bypass quotas, probe other workspaces, scrape the service outside permitted interfaces, redistribute restricted datasets or use the service unlawfully.
Free includes three AI searches and previews for three companies per calendar month, resetting on the first of each month at 00:00 UTC, plus 30 company-matching requests and three exports per calendar month, with one seat. Pro and Business have separate published limits for AI questions, group lookups, company matching, exports, seats and, for Business, monitored companies. Monthly plans are Pro $99, Business $299 and Scale $499 in USD. Annual plans are Pro $1,009.80, Business $3,049.80 and Scale $5,089.80, paid yearly, saving 15% against 12 monthly payments with the same monthly allowances. Monthly amounts shown for annual plans are annual-payment equivalents. Existing subscriptions retain the price and allowances agreed at checkout. Enterprise pricing and each platform limit are agreed after a portfolio, access and service assessment; Enterprise access is not unlimited by default. Applicable taxes and final charges must be shown or agreed before purchase. An enquiry does not create a subscription. If you complete Stripe Checkout for a self-service plan, the displayed price, renewal interval and accepted checkout terms govern the order. API and MCP access is included with every plan. Credentials, permissions and allowances require separate activation; website searches do not define integration usage.
For subscriptions purchased through Stripe, the renewal date and current subscription are shown in billing. The workspace owner can manage available cancellation options in the billing portal or contact us. Cancellation stops future renewal and ordinarily leaves access until the paid period ends. An upgrade or other change is not charged unless accepted through checkout, the portal or an agreed order. Any refund entitlement follows your order, applicable law and the circumstances; these terms do not remove mandatory rights.
Company relationships, financials and contact fields depend on available sources. Results can be incomplete, out of date or modelled; a connection does not prove complete ownership, purchasing authority, contract coverage or product demand. AI suggestions require review. Monitoring starts with Business and supports scheduled group reviews and in-app change history, with optional email alerts when email delivery is activated. Source availability and processing schedules apply; it does not promise real-time coverage. You decide how to verify and use results.
You retain rights in your account notes and other original content. You permit us and our service providers to process that content to operate and secure EntityReach. EntityReach branding and software, and provider datasets, remain the property of their respective owners. Access permits the agreed business use; it does not transfer ownership of data or grant unrestricted redistribution rights.
We may change features, perform maintenance or suspend access to investigate abuse, protect security, comply with law or address unpaid charges. We will aim to provide reasonable notice where practical. Service levels, support commitments and enterprise remedies apply only when agreed in writing.
We do not guarantee sales outcomes or the completeness of research. Each party remains responsible for obligations that cannot lawfully be excluded, including liability for fraud and death or personal injury caused by negligence. Any negotiated limits, remedies and commercial warranties belong in the applicable customer agreement. These terms are governed by the laws of England and Wales, with disputes subject to its courts, without overriding mandatory legal protections.
Contact nbuldumac@globaldatabase.com for privacy, support and legal requests. Include the email associated with your account and the scope of your request; do not send passwords or API keys. We may update these terms prospectively. The version and commercial terms accepted for a paid order remain relevant to that order; material changes will be communicated where required.